TECHNICAL EMPLOYEE FOR SERVICE PROCESSING (m/f/d) for location Bocholt (D), Hamburg (D) or Fribourg (CH)

You can expect a diversified and interesting range of tasks. We look forward to receiving your informative application documents stating your salary expectations and the earliest date you could start. We ask you to please send your application in pdf-format and to combine all documents in a single file.

Your Tasks

  • Recording of customer enquiries regarding service and spare parts
  • Identification of spare parts from drawings, parts lists, archives or CAD systems
  • Evaluation and preparation of quotations for the identified parts, spare parts and small pro-jects
  • Development of technical solutions incl. the creation of small adaptive constructions
  • Inquiry with suppliers
  • Creation of orders in the ERP system
  • Coordination of service projects at the customer's site in close coordination with the interface departments
  • Deadline tracking for spare parts orders and service projects
  • Administrative handling and assistance with service projects
  • Customer support / technical advice to customers

Your Profile

  • A completed technical education. Mechanical engineering technician / Bachelor of Engineer-ing or comparable qualification
  • Several years of professional experience in plant engineering, special machine building are desirable
  • Structured and analytical way of working
  • Experienced in the use of standard IT applications (CRM and ERP systems, MS Office, as well as the CAD systems represented in the group).
  • A good understanding of processes
  • Very good knowledge of English, further language skills are an advantage
  • Autonomous working style and team orientation
Hello, my name is Daniela ter Haar. I will help you!